Information We Collect
Account and Identity Information
During registration, 1376 collects your username, email address, phone number, encrypted password and date of birth. This information is required to verify your identity, provide access to the platform and process transactions securely.
We may also request identity verification documents, such as a copy of your ID, for account verification purposes and compliance with applicable anti-money laundering (AML) procedures.
Payment Information in MYR
To process deposits and withdrawals in Malaysian Ringgit (MYR), 1376 collects information related to your preferred payment method, including bank account holder name, account number and eWallet details such as Boost or DuitNow.
Full bank card or account numbers are not stored directly on our servers. This sensitive information is processed through payment providers that apply industry-standard encryption to keep your financial data secure.
Device & Browser Information
We automatically collect certain technical information when you use the 1376 platform, including device type, operating system, browser type, IP address, screen resolution and language settings. This data is used solely to ensure the platform functions correctly on your device and for security monitoring purposes, such as identifying suspicious login attempts.
Platform Usage Data
1376 logs your activity on the platform, including pages visited, games played, session duration, betting history, and interactions with platform features. These records are used to improve the user experience, identify technical issues, and deliver more effective customer support when you contact us.
How We Use Your Information
All information collected by 1376 is used responsibly and only for legitimate purposes. The following are the primary ways we use your data:
- Account management — verifying your identity, enabling secure login and keeping your account safe.
- Transaction processing — processing deposits and withdrawals in MYR accurately and promptly.
- Customer support — allowing the 1376 support team to understand the context of your issue and provide more accurate assistance.
- Platform enhancements — analysing usage patterns to improve platform features, speed and usability.
- Security and fraud prevention — detecting suspicious activity and protecting all users from fraud.
- Important communications — sending account-related notifications, policy updates, or promotional information that you have agreed to receive.
1376 does not use your data for third-party advertising purposes without your explicit consent.
Cookies and Session Tracking
The 1376 platform uses cookies — small data files stored on your device — to enhance your browsing experience. The cookies we use can be grouped into several categories:
- Essential Cookies
- Required for core platform functions such as maintaining your login session, remembering your language preference, and securing form submissions. These cookies cannot be disabled without affecting platform functionality.
- Performance Cookies
- We collect information on how users interact with the platform — which pages are visited most frequently and what error messages appear. This data is used in aggregate form to improve platform performance.
- Preference Cookies
- Allows the platform to remember your preferences — such as display settings and game selections — so you don't have to reconfigure them every time you log in. You can manage cookie settings through your browser, though disabling certain cookies may affect your experience on the platform.
Data Storage, Security and Sharing
Data Storage & Security
All 1376 user data is stored on servers protected with SSL encryption. Database access is restricted to authorised personnel only and requires multi-layer authentication. Data is backed up regularly to ensure continuity of service.
We conduct regular security checks to identify and address potential system vulnerabilities. While no system can guarantee absolute security, 1376 takes every reasonable measure to protect your personal data from unauthorised access, loss or disclosure.
Sharing with Third Parties
1376 does not sell, rent or share users' personal information with third parties for marketing purposes. Data is only shared in the following limited circumstances:
- Payment service providers required to process your MYR transactions.
- Technical service providers who assist in platform operations under strict confidentiality agreements.
- Authorities designated under Malaysian law where legally required through a court order or applicable legal process.
Your Rights as a User
As a 1376 user in Malaysia, you have the following rights regarding your personal data:
- Right of Access
- You have the right to request a copy of the personal data we hold about you. This request can be submitted via our support email and will be processed within a reasonable timeframe.
- Right to Rectification
- If you find that any personal information we hold about you is inaccurate or out of date, you have the right to request a correction. Basic account information can be updated directly through your profile settings after logging in.
- Right to Erasure
- In certain circumstances, you have the right to request the deletion of your personal data. Please note that some data may need to be retained by 1376 for legal or legitimate operational reasons even after a deletion request is made.
- Withdrawal of Consent
- If you have given consent for a particular use of your data, you may withdraw that consent at any time. Withdrawal of consent does not affect the validity of any processing that took place prior to the withdrawal.
Privacy Policy Updates
1376 reserves the right to update this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements or platform improvements. When significant changes are made, users will be notified via an in-platform notification or an email to their registered address.
We encourage you to review this Privacy Policy periodically. The "Last Updated" date at the top of this page reflects the most current version. Continued use of the 1376 platform after any changes take effect will be considered acceptance of the updated policy.
How to Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how 1376 handles your personal data, please reach out to our team:
Support email: [email protected]
Our team operates 24 hours a day, 7 days a week and will endeavour to respond as promptly as possible. For more complex issues relating to data protection, please include "Privacy Request" in your email subject line so it can be routed to the relevant team more efficiently.
Your Privacy, Our Priority
If you have further questions about how we protect your data, or would like to learn more about the 1376 platform, visit our FAQ section or register an account for the full experience.